Someone visits your website, requests an itinerary, a brochure or a
guide to your area. You've generated a lead. Now what?
Statistics show that nearly 50% of companies never follow-up
with a prospect. They also show that over 80% of sales are...Read More » »
Tour Operator Tip: Successful Option Strategies
Thursday, March 17, 2011 by
Brandon Lake
No, we’re not talking about the stock market here. We’re
talking about adding things to a booking that can help your guests
have a more enjoyable experience and increase your reservation
revenue along the way. And, you won’t even need to login...Read More » »
Tour Operator Tip: Responding to Inquiry Notifications
Wednesday, March 16, 2011 by
Brandon Lake
Resmark's tour booking system generates
leads online. When a lead is created online, a few questions
are asked that help create a profile for the lead. One of the
question fields allows the person to enter some comments. If a web
visitor fills out...Read More » »Tour Operator Tip: Are Your Follow-Up Emails on Target?
Tuesday, March 15, 2011 by
Brandon Lake
Resmark
travel reservation
software allows companies booking tours, events, lodging,
classes and attractions to generate leads and then automatically
follow-up with those leads by email. So, how do you know if your
automated follow-up emails are...Read More » »Using Your Reservation System to Push Retail Sales
Monday, February 14, 2011 by
Chip Broyles
Does your reservation system up-sell your customers on the retail
point-of-sale items that you offer? It certainly
should!
Just because your online POS retail system is seperate from your reservation system, it doesn't mean that you can't increase...Read More » »
Just because your online POS retail system is seperate from your reservation system, it doesn't mean that you can't increase...Read More » »
Natahala Outdoor Center Cuts Training Costs Dramatically with New Tour Booking Software
Friday, January 28, 2011 by
Susan Richards

Nantahala Outdoor Center more than doubled their online reservations the first year using Resmark tour booking software. And because NOC has hundreds of employees, training is always a big issue. With Resmark's tour booking software they cut...Read More » »
Orange Torpedo Increases Online Tour Business 400%
Friday, January 28, 2011 by
Susan Richards
After
implementing the Resmark tour booking system, online bookings shot
up more than 400 percent. Customers could book a trip on the
website (not just a "reservation request") and receive an immediate
email confirmation which was not possible before...
Online Research and Reservations is Where it's at in Adventure Travel
Monday, January 24, 2011 by
Susan Richards
According to the Adventure Tourism Market
Report, most adventure travelers research and book
their trip online (see below). It is a growing trend with no
end in sight.

If your adventure travel software is not fully equipped to easily handle online...Read More » »

If your adventure travel software is not fully equipped to easily handle online...Read More » »
Tour Operator Reservation System Saves Marriages
Monday, July 5, 2010 by
Brandon Lake
Michael Smith, President of AdventureSmith, Inc. responds to
questions about Resmark Systems as a reservation and marketing
solution for the Canopy Tour and Challenge Course industry and tour
operators in general.
Michael has 16 plus years experience...Read More » »
Michael has 16 plus years experience...Read More » »
How Can You Impact the Conversation?
Thursday, June 10, 2010 by
Brandon Lake
According to a
study at USC, 50 million US Internet users are active in social
networks. For the travel and tour industry this represents a
huge opportunity. Not only do people love to talk about travel
experiences, but they also like to hear about...Read More » »
Are You Personal Enough?
Thursday, June 10, 2010 by
Brandon Lake
It's no longer sufficient to simply insert a first name into an
email. Consumers want companies to get to know more about
them and send them applicable information. A recent study by
e-Dialog and published by eMarketer found that relevant...Read More » »
Lodging Reservation Systems
Saturday, May 29, 2010 by
Resmark Systems Web Team
If
you're looking for a great place to stay on your vacation, where do
you start? Online of course. If you're a bed and breakfast,
campground, hostel, guest house, or hotel, an easy-to-use loging reservation system is
essential. With the right...Read More » »Packaging in Activity Reservation Software is Important for Families
Friday, May 28, 2010 by
Resmark Systems Web Team
Summer is almost here and families
are on the road. When a family searches for the perfect
adventure that suits everyones' needs, it's most likely that
they'll begin their search online. If you're a tour company,
you need activity...
Read More » »The Marketing Revolution - Finding an Integrated Marketing & Reservation System
Wednesday, May 26, 2010 by
Brandon Lake
Back in the 1990s, it seemed that marketing was a lot easier.
You had your phone, direct mail, television, radio, print, your
website, a little email and that was about it. Ah, the good
old days... Fast forward to 2010 and beyond. Today your
head...Read More » »
Using Your Reservation System to Get Reviews
Tuesday, May 25, 2010 by
Brandon Lake
TripAdvisor recently announced its new mobile app. It will allow
travelers to make better last-minute decisions - even during their
vacations. The trend towards basing travel decisions on
feedback from real people is ever increasing. Getting a...Read More » »
The Best Reservation Solution for Resort offering Tours
Tuesday, May 25, 2010 by
Resmark Systems Web Team
There has been an explosion in the last 10 years
or so in all inclusive resorts. A client can book at a resort
and have all activities, meals, etc. under one umbrella.
These resorts often need to use tour reservation software to book
and keep track...Read More » »Avoiding Unwanted Adventures in Tour Booking Software
Monday, May 24, 2010 by
Resmark Systems Web Team
As a tour
operator, your first concern is to set up the perfect tour filled
with adventure and excitement. You do not want your guest's
first adventure to be during the reservation
process. An adventure travel
system makes it convenient and easy...Read More » »Spa Appointments Online!
Sunday, May 23, 2010 by
Resmark Systems Web Team
If
you run a spa, sometimes it can be difficult for your receptionist
to be checking people out, collecting money, scheduling the next
appointment and be making appointments with people that phone
in.
One of the ways to alleviate some of the stress of...
Make Tee Time Reservations Virtually Effortless
Saturday, May 22, 2010 by
Resmark Systems Web Team
Running a golf course can not only be
a time consuming endeavor, but an expensive one.Of course, one of the most important things to your course's success is having people play on it on a regular basis.
If you have golf reservation software, your...Read More » »
3 Ways To Make Your Meeting Room Reservations Go More Smoothly
Thursday, May 20, 2010 by
Resmark Systems Web Team
If you have a meeting room
that you rent out on a regular basis, you might find some
challenges in keeping the room rented as well as keeping customers
up-to-date on availability. Here are three ways to make your
meeting room reservations go more...Read More » »