Tour Operator Tip: How to get a Plethora of Customer Reviews

Monday, September 12, 2011 by Brandon Lake
Talking about your travels is much easier than reviewing the plumber who fixed the toilet yesterday.  As tour operators, we should have no problem getting a plethora of reviews. 

Get Trip Reviews and Testimonials A recent post from KISS Metrics highlights 7 creative ways to get... Read More » »

Tour Operator Tip: Automated Lead Followup

Friday, September 9, 2011 by Brandon Lake
Someone visits your website, requests an itinerary, a brochure or a guide to your area.  You've generated a lead.  Now what?  Statistics show that nearly 50% of companies never follow-up with a prospect. They also show that over 80% of sales are...Read More » »

Tour Operator Tip: Are Your Follow-Up Emails on Target?

Tuesday, March 15, 2011 by Brandon Lake
marketing strategyResmark travel reservation software allows companies booking tours, events, lodging, classes and attractions to generate leads and then automatically follow-up with those leads by email. So, how do you know if your automated follow-up emails are...Read More » »

Beyond the Basics with Social Media

Monday, February 14, 2011 by Susan Richards
In the whitepaper, Travel, Tweets & Trendsthe chart below shows that adventure travel companies are doing a good job of connecting with current customers using social media.

social media chart

However, the study points out that many companies make the mistake of...Read More » »

Using Your Reservation System to Push Retail Sales

Monday, February 14, 2011 by Chip Broyles
Does your reservation system up-sell your customers on the retail point-of-sale items that you offer?  It certainly should! 

Just because your online POS retail system is seperate from your reservation system, it doesn't mean that you can't increase...Read More » »

Online Research and Reservations is Where it's at in Adventure Travel

Monday, January 24, 2011 by Susan Richards
According to the Adventure Tourism Market Report, most adventure travelers research and book their trip online (see below).  It is a growing trend with no end in sight.

Market survey

If your adventure travel software is not fully equipped to easily handle online...Read More » »

Effective... and Not So Effective Email Marketing

Wednesday, August 11, 2010 by Brandon Lake
Delta airlines does some fantastic marketing. They just gave the Delta.com website a nice facelift and they've just integrated the "Ticket Window" that allows customers to book their flights entirely through facebook.  In light of all this great...Read More » »

How Can You Impact the Conversation?

Thursday, June 10, 2010 by Brandon Lake
According to a study at USC, 50 million US Internet users are active in social networks.  For the travel and tour industry this represents a huge opportunity. Not only do people love to talk about travel experiences, but they also like to hear about...Read More » »

Lodging Reservation Systems

Saturday, May 29, 2010 by Resmark Systems Web Team
lodging softwareIf you're looking for a great place to stay on your vacation, where do you start? Online of course. If you're a bed and breakfast, campground, hostel, guest house, or hotel, an easy-to-use loging reservation system is essential.  With the right...Read More » »

The Marketing Revolution - Finding an Integrated Marketing & Reservation System

Wednesday, May 26, 2010 by Brandon Lake
Back in the 1990s, it seemed that marketing was a lot easier.  You had your phone, direct mail, television, radio, print, your website, a little email and that was about it.  Ah, the good old days...  Fast forward to 2010 and beyond.  Today your head...Read More » »

Golf Reservations Made Easy with Reservation Software

Wednesday, May 26, 2010 by Resmark Systems Web Team
golf reservationsIt's impossible to check in at the airport these days without seeing at least 3 or 4 people checking their golf clubs.  No matter the season, golf vacations are one of the most popular types of activity travel booked.  A travel agent or golf facility...Read More » »

Avoiding Unwanted Adventures in Tour Booking Software

Monday, May 24, 2010 by Resmark Systems Web Team
tour booking softwareAs a tour operator, your first concern is to set up the perfect tour filled with adventure and excitement.  You do not want your guest's first adventure to be during the reservation process.  An adventure travel system makes it convenient and easy...Read More » »

Campground Reservation Solutions

Monday, May 24, 2010 by Resmark Systems Web Team
In the winter as you look over your empty, quiet campground, are you thinking about the summer rush?  Probably not, but even in the off season with campground reservation software you can start controlling the bookings of what will hopefully be part...Read More » »

The Right Rental Reservation Software for Vacation Homes and More

Thursday, May 20, 2010 by Resmark Systems Web Team
If you are in the business of renting, how do people make their rental appointments?  You could be renting summer vacation property, Florida winter vacation property, sailboats, motorboats, kayaks and the list goes on.  It used to be that a...Read More » »

Have Consumers Print Tickets From Your Website!

Tuesday, May 18, 2010 by Resmark Systems Web Team
ticket reservation softwareIf you operate a tour company and have a tour reservation form on your website, no doubt your website visitors enjoy it.  However, if that form really isn't drawing from your inventory, then you might want to get ticket reservation software.

When your...Read More » »

Affordable Reservation Software for Your Guest House

Tuesday, May 4, 2010 by Resmark Systems Web Team
guest houseUpon opening a guest house or set of cabins, the owner may not think that they would need a computerized system for anything and can do everything with their small staff.

However, after several late night phone calls to make reservations and after a...Read More » »

Web Reservation Software Convenient and Cost Effective

Tuesday, May 4, 2010 by Resmark Systems Web Team

online tour reservation systemAny tour operator today knows that everyone makes their travel plans and reservations online, from air tickets and hotels to a complete tour. 

People make reservations online because it is convenient and cost effective for them.   As a tour operator,...

Read More » »

Considering Travel Reservation Software For Your Website?

Thursday, April 29, 2010 by Resmark Systems Web Team

online tour reservation systemAre you considering travel reservation software?

Automation of the travel booking process leads to reduction in operating costs. The software can also be customized to track the preference of the customer and their traveling trends.

With a travel...

Read More » »

Travel Agent Looking For A Break?

Saturday, April 24, 2010 by Resmark Systems Web Team

online tour reservation systemIf you're a travel agent, then you know how important reservations are to the longevity of your career.

Do you ever wonder how to make them more efficient?

Have you considered using a travel booking software to make your life and the life of your...

Read More » »

Own A Travel Company? Use Reservation Software.

Wednesday, April 21, 2010 by Resmark Systems Web Team

online tour reservation systemIf you own a travel company it makes good business sense to use travel reservation software. The biggest advantage of using online reservation booking is that it helps cuts costs and improves customer service. People all over the world are using the...

Read More » »